No. GLN is not an anonymous, lowest-bidder marketplace. It is a selective network of identified transportation operators, designed to support transparent partner discovery and professional affiliate relationships.

It's GLN's signature service-continuity system. Once a reservation is confirmed, the platform evaluates available approved backup operators, chauffeurs, and vehicles. If an unexpected issue arises, GLN assists with a vetted backup plan while maintaining transparent communication with all affected parties.

GLN primarily serves professional ground transportation operators seeking reliable affiliate relationships, greater network visibility, and access to technology-enabled collaboration.

The broader GLN ecosystem is also designed to support travel management companies, corporate travel programs, concierge services, and other professional travel partners as applicable services become available.

Professionally established ground transportation companies with appropriate licensing, commercial insurance, qualified chauffeurs, and reliable operational capabilities may apply.

Operators must meet applicable GLN eligibility and service standards. Additional requirements may vary by membership category and jurisdiction.

No. GLN reviews applications for eligibility and alignment with network standards.

Applicants may be invited to proceed, asked for additional information, placed on hold, or declined. Membership and network access require successful verification and final approval.

The membership process consists of four primary stages:

Request to Join: Submit your company and contact information.

Initial Review & Membership: If invited to proceed, access the GLN Partner Portal to complete your membership setup and payment authorization.

Vetting & Verification: Submit your company, fleet, driver, licensing, insurance, and operational information securely through the Partner Portal.

Network Activation: Following successful verification and GLN approval, your operator profile is activated for access to applicable network features.

Verification timelines depend on the completeness of your submission, applicable requirements, and whether additional information or corrections are needed.

Your required steps are managed through the GLN Partner Portal. Network activation follows successful completion of the verification process and final GLN approval.

Vetting helps establish confidence in the companies participating in the network.

GLN reviews relevant business credentials, insurance, licensing, fleet information, operational capabilities, and professional standards. Members are expected to maintain accurate information and applicable compliance requirements throughout their membership.

No — without exception. Every GLN reservation must be performed by an approved GLN member or approved IO, using the assigned chauffeur and vehicle. If the operator cannot complete the reservation, it must notify the GLN Dispatch Team immediately so the Guaranteed Ride Protocol can be activated.

Annual membership provides access to the applicable GLN membership services, including operator profile capabilities, network visibility, the Partner Portal, and membership-related verification and compliance management.

Annual membership fees are separate from applicable booking platform fees and payment processing charges.

Full membership benefits, fees, and conditions are outlined in the GLN Member Agreement.

No. GLN provides access to professional network connections and potential affiliate opportunities, but does not guarantee reservations, revenue, or specific business volumes.

Booking opportunities depend on demand, location, availability, rates, service capabilities, and partner selection.

GLN is designed to support informed operator selection rather than anonymous, lowest-bidder job distribution.

Participating booking partners can connect with eligible operators based on relevant service information and booking requirements, subject to available platform functionality.

Direct client booking capabilities are part of GLN's expanding technology ecosystem.

Operators establish and manage their own service pricing. GLN Intelligence does not add markups to member operator rates.

A flat platform fee applies to operator-to-operator bookings completed through the GLN network.

When direct client bookings become available, a percentage-based platform fee will apply to each completed booking.

Full fee details are provided in the GLN Member Agreement, with advance written notice of changes to platform fees.

GLN members are expected to maintain accurate company and fleet information, valid documentation, professional service practices, and compliance with applicable network policies.

GLN may review member information and service performance as part of its ongoing commitment to accountability and network standards.

A GNet ID is required for participation in GLN network collaboration bookings.

Operators without an existing GNet ID must establish one before accessing the applicable booking connectivity features.

The initial Request to Join can be submitted before obtaining a GNet ID.

To receive payouts through GLN, approved operators complete secure sub-merchant onboarding with GLN's payment processing partners.

This includes standard business and identity verification required by the processors.

Applicable merchant fees, payout options, settlement timelines, and processing conditions are disclosed before payment activation and outlined in the Member Agreement.

No. Completing subscription setup or providing payment authorization does not guarantee acceptance.

All operators must successfully complete the applicable vetting and verification requirements before network activation.

Applicants who do not pass vetting are eligible for refunds of applicable membership charges in accordance with GLN's refund terms.