No. GLN does not collect transportation requests and anonymously distribute them to the lowest bidder. Clients and booking partners select the actual operator after reviewing its profile, approved fleet, rates, availability, performance score, and compliance standing.

It's GLN's signature service-continuity system. Once a reservation is confirmed, the platform evaluates available approved backup operators, chauffeurs, and vehicles. If an unexpected issue arises, GLN assists with a vetted backup plan while maintaining transparent communication with all affected parties.

GLN serves the professional business and institutional travel market — corporations, travel management companies, hotel and concierge partners, entertainment and production teams, government and diplomatic travel, MICE professionals, and security/executive-protection partners.

Professionally licensed ground transportation companies that own and operate their own fleet may submit a Request to Join. Applicants must maintain commercial insurance, required licenses, qualified chauffeurs, professional dispatch capabilities, and GLN-compliant service standards. Applying does not guarantee acceptance.

No. Each application is reviewed based on documentation, licensing, insurance, fleet, operating history, professional presentation, technology readiness, and market needs. GLN may approve, place on hold, request additional information, or decline an application.

Submit a Request to Join → initial review → pay the membership fee after invitation → upload required documentation → onboarding and vetting call → resolve any deficiencies → pass final review → profile and platform activation.

After the onboarding call and receipt of all required materials, GLN generally targets a 24–48 hour compliance review and profile activation within approximately 72 hours. Missing, expired, or incomplete documentation may extend the process.

Vetting confirms that every operating member meets consistent standards for legal operation, commercial insurance, fleet accuracy, chauffeur eligibility, professional service, safety, and accountability. Vetting is ongoing, not a one-time approval.

No — without exception. Every GLN reservation must be performed by an approved GLN member or approved IO, using the assigned chauffeur and vehicle. If the operator cannot complete the reservation, it must notify the GLN Dispatch Team immediately so the Guaranteed Ride Protocol can be activated.

Initial and ongoing company vetting, fleet and chauffeur verification, profile development and maintenance, platform access, performance monitoring, document-renewal oversight, booking connectivity, and settlement infrastructure. Transaction-based fees apply separately when reservations are completed.

No. Booking activity depends on market demand, location, fleet availability, rates, profile quality, response time, service performance, compliance standing, and client preference.

GLN does not assign or distribute jobs. Clients, travel professionals, concierge partners, and other operators search the platform and directly select the company they want to book.

Operators control their own base rates and service pricing. Complete rate transparency is mandatory. Arbitrary or undisclosed charges are not permitted.

GLN Elite members must maintain an average score of at least 4.5 out of 5. Falling below this may result in review, corrective action, reduced visibility, suspension, or membership termination depending on severity and frequency.